Welcome to Caseva Music! By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before making any purchases or using our services. If you do not agree to these terms, please do not use our website.
General Information
- Company Name: Caseva Music
- Address: Jl. H. Gandun No. 37, South Jakarta, DKI Jakarta - 12440, Indonesia
- Email: sales@casevamusic.com
- Phone: +62 821-6277-3916
- Website: www.casevamusic.com
By using our website, you acknowledge that you have read, understood, and agree to these Terms & Conditions.
Product Information and Availability
Product Details: We strive to provide accurate descriptions and specifications of all products on our website. However, we do not warrant that the descriptions are completely accurate, current, or error-free. In the event of an error in the pricing or product details, we will inform you as soon as possible, and you will have the option to confirm your order or cancel it.
Product Availability: All products are subject to availability. We reserve the right to discontinue or modify any product at any time without notice. If an item is out of stock or unavailable, we will notify you and provide an estimated restock time or offer an alternative.
Orders and Payment
Order Placement: To place an order, you must complete the checkout process on our website. You are responsible for providing accurate, current, and complete information during the order process. We reserve the right to refuse or cancel any order that contains incorrect or incomplete information.
Payment Methods: We accept payments through various secure methods, including credit cards, bank transfers, and other payment systems available on our website. All payments must be made in full before your order is processed and shipped.
Pricing: All prices on our website are listed in Indonesian Rupiah (IDR) and are exclusive of any applicable taxes or customs duties for international orders. We reserve the right to change prices at any time without prior notice, but any price change will not affect orders already placed.
Shipping and Delivery
Shipping Information: We ship both domestic (Indonesia) and internationally. Please refer to our Shipping Policy for detailed information on shipping rates, delivery times, and restrictions.
Delivery Times: While we strive to deliver orders on time, delivery dates are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, weather, or other external factors.
Shipping Charges: We offer free shipping worldwide. Additional fees, such as import taxes and duties, are the responsibility of the customer for international orders.
Returns and Exchanges
Return Policy: We want you to be completely satisfied with your purchase. If you wish to return an item, please refer to our Return Policy for guidelines on returns, exchanges, and refunds.
Damaged or Defective Items: If your item arrives damaged or defective, please contact us within 7 days of receipt. We will arrange for a replacement or issue a full refund, as appropriate. For more details, please refer to our Return Policy.
Account Registration and Security
Account Creation: You may be required to create an account to place an order on our website. When creating an account, you must provide accurate, up-to-date information and keep your login details secure. You are responsible for all activities that occur under your account.
Account Security: You must notify us immediately if you suspect any unauthorized use of your account. We are not liable for any losses caused by unauthorized access to your account.
Privacy and Data Protection
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal data.
Intellectual Property
Content Ownership: All content on the Caseva Music website, including text, images, logos, videos, and graphics, is the property of Caseva Music and is protected by copyright laws. You may not use, reproduce, or distribute any content without our express written permission.
Trademarks: The Caseva Music name and logo are trademarks of Caseva Music. You are prohibited from using these trademarks without our prior written consent.
Prohibited Uses
You agree to use our website only for lawful purposes and in accordance with these Terms & Conditions. You are prohibited from:
- Using our website in any way that violates any applicable local, national, or international law or regulation.
- Engaging in any conduct that could damage, disable, or impair the functionality of our website or interfere with other users' access to the site.
- Attempting to gain unauthorized access to any portion of the website or systems associated with the website.
Limitation of Liability
To the maximum extent permitted by law, Caseva Music shall not be liable for any damages arising from:
- Any direct, indirect, incidental, special, or consequential damages arising out of your use or inability to use the website or products purchased.
- Any errors, inaccuracies, or omissions in the content or descriptions on our website.
- Any delays or issues with delivery, including damage caused by shipping or handling.
Indemnification
You agree to indemnify, defend, and hold harmless Caseva Music and its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of the website, your violation of these Terms & Conditions, or any actions that result from your breach of our policies.
Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of Indonesia. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts in Jakarta, Indonesia.
Modifications to the Terms
We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Any changes will be posted on this page, and the revised terms will take effect immediately upon posting. Your continued use of the website after any changes are made constitutes your acceptance of the updated Terms & Conditions.
Contact Information
If you have any questions or concerns about these Terms & Conditions, please contact us:
- Email: sales@casevamusic.com
- Phone: +62 821-6277-3916
- Address: Jl. H. Gandun No. 37, South Jakarta, DKI Jakarta - 12440, Indonesia